HEY, I'M ODARLYS đź‘‹

INDUSTRIAL
ENGINEER

& CUSTOMER SERVICE SPECIALIST

ALL ABOUT ODARLYS

EXPERIENCE

A goal-driven Industrial Engineer focused on operations and process improvement, adept at optimizing inventory systems, standardizing SOPs, and driving day-to-day efficiency. Proficient in enhancing cross-team communication, clarifying handoffs, and elevating data accuracy through disciplined documentation and Excel-based reporting. Specializes in the end-to-end lifecycle of operational workflows—from intake and scheduling to fulfillment and closeout—ensuring reliability, compliance awareness, and service quality. Brings hands-on experience applying SPC fundamentals, 5S/Lean practices, and continuous improvement across operations, customer service, and community-facing programs.

SKILLSET

Process optimization, inventory control, warehouse workflows, SOP creation, SPC/QC basics, KPI tracking, and Excel-driven reporting; leasing and customer lifecycle documentation; front-desk professionalism and bilingual stakeholder communication (Spanish/English); outreach and event logistics; tool proficiency with Microsoft Office (Excel, Word, PowerPoint), Salesforce, Yardi, and Adobe; disciplined data hygiene, audit/readiness mindset, and clear written/oral updates that keep teams aligned.

GOALS

I want to grow as a professional in any setting where I can use my strengths. As an Industrial Engineer, I’m driven to improve processes, keep data accurate, create clear SOPs, and support smooth handoffs between teams. I’m especially passionate about administrative work and customer service, where organization, empathy, and follow-through make a real difference.

I’m open to opportunities—not limited to one title—because every role helps me learn and contribute more. My goals are to keep growing professionally in the U.S., strengthen my English, pursue practical certifications, and continue expanding my skills by taking on real responsibilities and delivering consistent, reliable results.

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